3 years ago

Aegean Airlines introduces 'Hygiene Attendant'

Focusing on passengers’ safety and aiming for air travel to remain amongst the safest travel means, Aegean Airlines recently introduced 'Hygiene Attendants'. 

The Hygiene Attendants will assist passengers to follow all safety measures while boarding, in flight, and during disembarkation and thus assuring that air travel remains the safest way to travel not only for themselves but also for their fellow passengers and the cabin crew.

“As safety measures against the pandemic have affected our lives, and respectively the way we travel, we at Aegean, are working towards continuing to provide the same high level of service, care and warmth that our passengers have been accustomed to throughout the years. Hygiene Attendants will be by your side and help you travel more confidently and with peace of mind, whilst making sure that all necessary safety and prevention measures are implemented. After all, according to recent studies, air travel remains the safest way to travel, as the risk of passengers being infected by the COVID-19 virus in an aircraft has been proven to be extremely low," Giannis Tzovanis, Aegean's Cabin Crew Manager said.

Since the start of the pandemic, Aegean has increased the regular cleaning of the aircraft between all flights, and intensified disinfection procedures.  Furthermore, and as air travel resumed, Aegean quickly adjusted to the new circumstances and followed throughout all its flights and at each level of the passenger’s trip, new processes and enhanced health and safety measures, while always remaining in close cooperation with the authorities. At the same time, Aegean implements a regular fortnightly preventive COVID-19 molecular testing program to its cabin crew and selected non-flight staff, further ensuring the safety of passengers and cabin crew, and has so far conducted more than 13,000 COVID-19 molecular tests on its workforce.

All passengers arriving in Greece must fill in a Passenger Locator Form (PLF) at least a day before arrival, providing information that will include their departure airport, the address where they will be staying and the expected duration of their stay in Greece, among others. The information on the form is a key element of the country’s planning for protection against the pandemic and preventing the spread of the virus.

The Hellenic Civil Aviation Authority stressed that before accepting passengers for boarding, airlines must check:

  • the PLF submission confirmation at least the day before the flight, which is a mandatory travel document
  • the correspondence with the QR code and the PLF

Airlines that do not comply with this control obligation will be responsible for the repatriation of passengers at the expense of the company.

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