More than 52% of Greeks and 48% of Cypriots used websites to access government information in 2020 according to a recent report from Eurostat.
According to the report, the EU average was at 47% whilst the highest shares of people that used the websites of public authorities to obtain information in the last 12 months were recorded in Denmark (89%), Finland (85%), the Netherlands (81%) and Sweden (79%).
In contrast, only 10% of citizens in Romania had obtained information from public authorities through their websites. This was also not common in Italy and Bulgaria (both 19%).
In 2020, 47% of people in the EU aged 16-74 had obtained information from the websites of public authorities during the last 12 months prior to the survey. This share increased substantially compared with 2008 (33%).
Citizens of all ages use public authorities’ websites to obtain information. The share of people that reported to have done this in the last 12 months was highest among the 25-34 years old (59%), followed closely by those 35-44 years old (56%).
Although older citizens were less likely to use public authorities’ websites to get information, more than a quarter (26%) of citizens aged 65-74 had used government websites for this purpose in the last 12 months.
