Gov.gr has ranked 2nd in customer experience among 74 companies in a recent survey by Braincandy, maintaining its top position in the public sector. The ranking highlights the success of Greece’s digital transformation, with the platform providing citizens with easy access to government services. Minister Dimitris Papastergiou emphasized the government’s commitment to digitalizing all state procedures by the end of its term, with Gov.gr also leading the way in integrating Artificial Intelligence through its digital assistant, mAigov.
Tag: digital services
Greece’s new “Strategic Plan for Greeks Abroad 2024-2027” aims to strengthen ties with the global diaspora through digital services and simplified voting rights. Foreign Minister George Gerapetritis highlighted the plan’s focus on fostering Greek identity and easing consular processes, declaring, “Greece is everywhere, and we will bring it closer to every Greek abroad.”
The Gov.gr Wallet has been awarded “Digital Transformation of the Year” by the World Innovation, Technology and Services Alliance (WITSA) at its annual conference in Armenia. This top honour recognises the General Secretariat for Information Systems and Digital Governance’s efforts to enhance digital services in the public sector, accepted by General Secretary Dimosthenis Anagnostopoulos.
Greece has introduced a new electronic identity feature for pets within the Gov.gr Wallet, allowing pet owners easy access to vital information such as medical history and microchip details. This initiative, part of a collaboration between several ministries, streamlines digital services for citizens, making it easier to manage personal data and access essential documents.
The Gov.gr Wallet, hailed as “the start of a new era” by Digital Governance Minister Dimitris Papastergiou, will allow citizens to consent to the disclosure of their personal data to public and private entities. This new digital service aims to eliminate the need for commonly requested certificates and reduce bureaucracy, with plans to extend its functionality to energy providers and further enhance cybersecurity measures.
Greece’s land registry, the Hellenic Cadastre, fended off a cyberattack. The Ministry of Digital Governance assures the public that critical infrastructure remains secure and all digital services are operational. While the attack’s purpose remains unclear, authorities are actively investigating.
Prime Minister Kyriakos Mitsotakis will visit Washington for the NATO Summit’s 75th anniversary, focusing on defense, member contributions, and Ukraine support. He will also participate in public debates and meet UN Secretary General Antonio Guterres in New York.
By the end of the year, citizens will be able to conduct key transactions with the Church of Greece online through gov.gr. The move will digitize procedures for marriage licenses, baptism certificates, and even divorce proceedings, eliminating bureaucratic hurdles and allowing citizens to access these services from the comfort of their homes.