Athens ‘Eleftherios Venizelos’ International Airport has been named the best in the “15 – 25 Million Passengers/Year” category at the 2017 Airport Service Quality (ASQ) Awards held by the Airports Council International (ACI) World.
The announcement comes as Athens saw an increase in passenger traffic for February 2018 by 6.5 percent, mainly due to a sharp rise in international arrivals.
According to ACI World, in 2017 over half of the world’s 7.7 billion travellers passed through an ASQ airport. This year an unprecedented sixteen airports are first time winners – with Athens Airport among them – challenging best- in-class airports in the delivery of top-quality customer service.
Mumbai took first place for airports in Asia-Pacific serving over 40 million passengers a year. In North America, the top spot went to Toronto Pearson and in Europe to Rome Fiumicino.
“These winning airports are dedicated to delivering a stellar customer experience,” said Angela Gittens, director general of ACI World.
2017 ASQ Award Winners- Best Airport by Size in Europe:
2–5 million passengers per year – Newcastle Airport
5-15 million passengers per year – Sochi Airport
15-25 million passengers per year – Athens Airport
25-40 million passengers per year – Moscow Sheremetyevo Airport
Over 40 million passengers per year – Rome Fiumicino Airp