JPMorgan Chase & Co. CEO Jamie Dimon revealed that the bank invests $2 billion annually in artificial intelligence (AI) development, with cost savings roughly matching this expenditure. In a Bloomberg TV interview on Tuesday, Dimon described these savings as just “the tip of the iceberg,” signaling vast potential for further gains.

Dimon has long championed AI’s transformative potential, despite its impact on jobs. He noted that JPMorgan already employs hundreds of AI use cases, with plans to expand further. The technology is integrated across the bank’s operations, including trading, research, equity hedging, and customer service, often acting as a co-pilot for employees.
In last year’s shareholder letter, Dimon compared AI’s significance to groundbreaking inventions like the printing press, steam engine, electricity, computing, and the internet. He highlighted its potential to enhance quality of life, such as aiding in cancer research and enabling shorter workweeks, while acknowledging that some job displacement is inevitable.
With thousands of employees dedicated to AI, JPMorgan continues to embed the technology into every process, positioning it as a cornerstone of the bank’s future.
Source: Bloomberg
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