Greece has expanded its 1555 citizen helpline to include video calls in Greek Sign Language, offering greater accessibility for people with hearing impairments. Labour and Social Security Minister Niki Kerameus highlighted the initiative as a step toward equal access and inclusivity in public services.
Tag: citizen services
The Municipality of Athens has opened seven air-conditioned Friendship Clubs to provide relief during this week’s heatwave, offering a safe space for residents and visitors from 8:00 a.m. to 8:00 p.m. daily. Additional support hotlines have been activated to assist vulnerable groups with heat-related health concerns.
Greece has unveiled a new *Personal Citizen Number* that will serve as a lifelong, unified ID for all public sector interactions. Announced by Prime Minister Kyriakos Mitsotakis, the number will be integrated into updated police ID cards and aims to simplify bureaucracy, improve data accuracy, and modernize the state’s digital infrastructure.
Greece has streamlined the process for issuing new identity cards, allowing citizens to submit documents at any Security Service, regardless of their residence. Introduced by Minister of Citizen Protection Michalis Chrysochoidis, the new system aims to reduce bureaucracy, save time, and offer more flexibility. Citizens can now schedule digital appointments via the id.gov.gr platform, and the new ID cards will be issued within seven days.
